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Frequently Asked Questions

Ste Martaen Cheese

* Where is the nutritional information?

The nutritional information is listed in our online store.

* How long does the cheese last?

Once opened the cheese will last up to 2 weeks in the fridge and up to 6 months in the freezer unopened.

* Is your cheese gluten free/soy free?

Ste Martaen is gluten free and soy free. However, it is manufactured in a facility that processes items that contain soy and gluten.

Shipping

* How much do you charge to ship the cheese?

Shipping is a flat fee of $15 up to 9 cheeses.

* What carrier do you use?

We ship via USPS, UPS and FedEx depending on your geographic location.

* What days do you ship?

We ship Monday, Tuesday and Wednesday ONLY to customers in the contiguous United States.

* How long between placing my order and shipment?

Allow 7-10 days for processing your order. Ste Martaen vegan cheese is made fresh every order ensuring that you get the best product!

* How is the cheese packed for shipment?

Your cheese is packed with cold packs to ensure the freshness of your product.

* Do I need a PayPal account?

Although we use PayPal to process our orders, you do not need a PayPal account to place an order.